Because our products are personal-use wellness formulations, we maintain strict hygiene protocols and do not accept returns once the product is delivered.
Refunds will be issued only in the following cases:
You receive the wrong product.
The product arrives damaged or defective.
The package is lost in transit.
In such cases:
Notify us within 48 hours of delivery with clear images at info@natureinfused.me.
Once verified, we will arrange a replacement or initiate a refund (credited back to your original mode of payment within 7–10 business days).